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Whogohost Cpanel Knowledge Base: Frequently Asked Question About Whogohost Hosting

(Last Updated On: November 8, 2021)

Have you set up your blog on Whogohost and you’re struggling to master your Whogohost cpanel effectively?

Have no qualms because I’ve compiled a list of frequently asked question and their answers to make things easy for you.

So whatever your question might be, you would definite find the solution right here because WhogoHost cpanel login, Whogohost DNS, Whogohost API, Whogohost Username, WhogoHost email …is well covered in this post.

Dive in:

1. How to access your Whogohost cpanel? (control panel)

CPanel is a fully featured web-based control panel that allows you to manage your domain through a web interface. The idea is to transfer as much of the control and responsibility of managing your web site to you. You have the ability to manage all aspects of e-mail, files, backup, FTP, CGI scripts, and web site statistics.
To access your Whogohost control panel, you can use any of the following links:

  • http://yourdomain/cpanel
  • http://yourdomain:2082

Please Note: You should replace “yourdomain” with the domain name of your site.

2. How to change your cpanel (Control panel) password?

To change the Cpanel password of any of your accounts, you have to log into your WhoGoHost client area by visiting this direct link.

After logging in successfully, click on the Services >>> My Services tab towards the top of the page and then click the “View Details” button towards the right-hand side of the account you would like to modify. You may then click on the Change Password tab to change your password

That is it!

This password cannot include any part of your username.

Ensure that you choose a strong password and that this password is only shared with trusted associates or partners.

3. What is the difference between parked, addon, and subdomains?

An addon domain is a fully functional domain that can be created from your cpanel. Once it’s created it will have it’s own email, and it’s own folder from within the public_html directory. Addon domain url’s look like www.domain.com.

Sub domain url’s look like forum.domain.com cat or domain.com. In other words, the www close to the domain.com is replaced with anything you want.

Parked domains are a place holder site. You park it on top of another site and it becomes a single page of the site you park it on.

4. How do I upgrade my hosting account?

To upgrade your account to a higher plan, follow the steps below: Log into your client area using the official URL to Whogohost. Once you are logged in, you can click on hosting and services on the dashboard.

Alternatively, you can click on “Hosting & Services” and select “My Hosting & Services” Next, select the account you want to upgrade from the list of your services you have purchased from us. 

If you have a lot of services, you can use the filter located at the sidebar to get all the active items. Once you have located the item, click on it to open the product information page.

On the product detail page, click on the upgrade button. You will be redirected to the page you want to select the new package Choose the new plan by clicking on the “Choose Product” button. Please you do not change the billing cycle. Select the payment method you wish to use and click on the “Click to continue” button to complete the process.

Once you are done, prorated invoice will be generated for you. When payment has been made for the invoice, your hosting plan will be upgraded.

5. I’m getting IP address has changed errors on my WhogoHost cpanel, how can I resolve this?

Your WhogoHost cPanel will sometimes throw out the error: IP address has changed! This is usually due to you using some kind of proxy or VPN that changes your IP address every few seconds/minutes.

These types of connections will not work with cPanel, you can try going to http://cpanel.yourdomain.com as sometimes that will fix things. If you’re still getting those error messages, you will need to find another connection to connect into cPanel.

6. How do I transfer my hosting account to WhoGoHost?

According to Whogohost, at the moment, they can only assist you with the transfer of all the contents of your hosting account if your old host uses cPanel which most web hosting companies actually have.

Otherwise, you would have to move the files manually. If your hosting account has a cPanel and you have about 20% free space, then follow the steps below to begin your hosting transfer:

7. Why was my WhogoHost account suspended?

There are various reasons why your account was suspended. It may have been suspended because it has expired and payment has not been made for the renewal or probably because the account was involved in activities that go against our terms of service

If your account was suspended because it expired and you would like to restore it, login to your client area and click on Billing >>> My Invoices to view the pending invoice for your account.

Once you have made payment for the renewal, send an email to support@whogohost.com or better yet (if you like fast response like me) you can use the live chat feature on their website to chat with one of their staffs and they would assist you in unsuspending and renewing your account.

If you would like to get more information regarding the reason your account was suspended, send a mail to support@whogohost.com stating the account name and we would be glad to assist.

If you still have any more questions regarding your Whogohost web hosting account or any hurdle you come across in your Whogohost cpanel, feel free to leave a comment below. I’ll definitely reply!

The Author

Cyrus Jackson


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